Return Policy

We want you to love your crystals. If something isn't right, we're here to help.

30-Day Returns

Unused items in original condition can be returned within 30 days of delivery for a full refund.

Damaged Items

If your order arrives damaged, contact us within 7 days with photos for a replacement or refund.

How to Return

Email zongwinc@gmail.com with your order number to start a return. Send the package to:

Vincryst Returns
36 Shihua Avenue, Daya Bay, Huizhou City, Guangdong Province, China
Phone: +86 13058168592